Every associate answers instantly. Every sale carries the right add-on.
Staff Counter AI puts real-time product intelligence at the register. An associate answers any stock, price or location question by voice in seconds — a tap to ask, or fully hands-free where the store chooses — and has the right add-on ready to suggest at the moment of the sale. Verified on real store hardware, with a per-device install measured in minutes.
Faster service at the counter, and more revenue from every sale
The register is where queues form and where baskets are closed. Staff Counter AI improves both at once — serving enquiries far faster while turning each one into a chance to grow the sale, on the floor you already have.
- Any question, answered by voice in seconds. Stock, price, specifications and the exact aisle — an associate simply asks and reads back a complete, store-aware answer.
- Two ways to listen — the store chooses. The default is tap-to-speak: a deliberate press, a question, an answer — the mode privacy reviews approve fastest. Stores that want it can enable hands-free listening via on-device voice-activity detection, introduced with staff notice and the same in-building guarantee.
- The right add-on at the moment of the sale. Every answer arrives with a relevant, store-aware suggestion to put in front of the customer — consistent on every shift, instead of depending on what an associate happens to remember.
- Runs on standard hardware, verified in practice. A Windows mini-PC or tablet at the register, running a lightweight client against the store's own server — verified end-to-end on real store hardware.
- Per-device install in minutes; store go-live in weeks. A per-device installer downloaded straight from the Console configures and enrolls the device by itself — no settings to type on the shop floor.
- One analytics view, fed automatically. Every counter interaction becomes data in the same central analytics as the kiosk, handheld and mobile.
A complete answer, without leaving the customer
Instead of "let me go check for you," the associate asks out loud and has the answer in seconds — stock on hand, the current price, the right specification and the exact aisle. The customer stays served, the queue keeps moving, and no one walks away because the wait was too long.
- Stock, price and location in a single spoken question.
- Tap-to-speak by default; optional hands-free mode so the associate keeps scanning and bagging.
- Answers as fresh as your systems — drawn live from the store's own product and stock data.
The right add-on, suggested at the moment of the sale
The point of sale is the highest-intent moment in the store, and much of its potential goes unrealised because remembering the right companion product for every item is impossible. Staff Counter AI surfaces a relevant, store-aware suggestion alongside every answer — consistent across every associate and every shift, with per-store analytics to see what lands.
- A relevant companion product with every answer.
- Consistent across every associate and every shift.
- Attributable in the same Analytics view as the rest of the estate.
From box to enrolled in one installer run
Head office downloads a per-device installer from the Console; the store runs it once. The device configures itself, enrolls against the store server with a secure certificate, and appears online in the Console's network view with a live heartbeat — no environment to set up, no technician visit, nothing to type at the register.
- Per-device installer generated and downloaded from the Console.
- Self-enrolling — the device pairs itself with the store server securely.
- Updates arrive through staged, health-gated rollouts with automatic rollback.
Always current, because it runs on live store data
Staff Counter AI reads from the same complete, continuously-updated product, stock and store-layout database that powers the kiosk, the handheld and the mobile assistant. There is no separate counter dataset to maintain and no drift between channels — when the store changes, every answer changes with it, automatically.
One intelligence layer, one analytics view, across the whole store
Staff Counter AI shares the same source of store knowledge and the same central analytics as every other touchpoint, all run from the ShopVoices Console — so the counter is one consistent part of a single system, not a standalone tool.
Customer self-service Kiosk
Shoppers walk up and ask for themselves, getting a complete, store-aware answer with the exact aisle — deflecting routine questions from the counter.
Explore the Kiosk →Handheld staff assistant
The same fast voice lookup in an associate's hand anywhere on the floor, so help and upsell reach the customer where they are standing.
Explore the Handheld →Customer app & mobile
The assistant on the shopper's own phone — a QR scan away — capturing pre-visit and in-aisle demand into the same analytics loop.
Explore app & mobile →Put Staff Counter AI on your registers
Run a focused pilot and measure consistent service and recovered sales at your own counters — on hardware your team already works at, with no voice audio or transcript leaving the building.